Privacy Policy
Privacy Statement
Silvera for Seniors is committed to protecting the privacy of individuals visiting our website, residents who live with us, and employees who work with us, while also ensuring transparency and their access to information we gather in the course of our business.
On June 11, 2025, the Access to Information Act (“ATIA”) and Protection of Privacy Act (“POPA” ) came into force, replacing the Freedom of Information and Protection of Privacy Act (“FOIP”): The ATIA provides for public accountability through a right of access to records under the control of a public body. The POPA provides for requirements on the collection, use and disclosure of personal information held by public bodies.
For more information and resources on the ATIA please visit The Government of Alberta website: https://www.alberta.ca/atia-resources-for-albertans
For more information and resources on the POPA please visit The Government of Alberta website https://www.alberta.ca/popa-resources#jumplinks-0
Additional updates regarding the processing of Access Requests under the ATIA, will be posted on this page, so please check back regularly.
What does this mean for you? All access to information requests will be processed in accordance with the ATIA.
For more information about access requests, please contact:
The Access and Privacy Coordinator
Silvera for Seniors
Suite 300- 2535 3rd Avenue SE
Calgary, AB T2A 7W5
(403) 276-5541
Email: [email protected]
Use of Personal Information
Silvera strives to embrace best practices and is committed to ensuring proper collection, use, storage, disclosure and destruction of all personal information.
Silvera only collects personal information that relates directly to and is necessary for one or more of its operating programs or activities. Personal information collected by Silvera is used only for the purposes for which it was collected, or a similar purpose. Silvera will obtain your written consent to use your personal information for any other purpose.
We do not collect personal information about you when you visit our website unless you choose to provide such information to us. We do not sell personal information to other individuals or organizations.
Silvera is committed to maintaining the accuracy and security of records and upon request will provide you access to your own personal information according to ATIA requirements. Silvera will also inform you whether your personal information has been disclosed to any authorized third parties. Requests can be directed to the Executive Assistant to Silvera’s CEO at 403-276-5541 or Laura Foster at [email protected]
Donor Recognition
Silvera believes our donors should be publicly acknowledged and thanked. However, we respect the privacy of our donors and we will maintain your anonymity as a donor when requested. Requests can be made to Nadine Maillot, at [email protected]
Facebook Guidelines
For the purpose of these Guidelines, “Silvera Facebook Page” refers to https://www.facebook.com/SilveraForSeniors and “Content” includes, but is not limited to, any photo, video, graphics, written or other information that is posted on the Silvera Facebook Page.
Silvera for Seniors reserves the right to:
• Remove any posted Content at any time;
• Use its sole discretion in restricting or banning access to the Silvera Facebook Page; and
• Change these guidelines at any time.
The following “Prohibited Content” shall not be posted:
Information for which prior consent to post should have reasonably been obtained due to ownership, copyright, confidentiality, or other reasons, and was not obtained; or
Information that contravenes privacy, copyright and any other laws; or
Information that is inappropriate and/or offensive including, but not limited to, slurs, insults, obscenities, discriminatory, derogatory or demeaning language.
If you are unsure as to whether any material you wish to post qualifies as Prohibited Content, or to report the posting of Prohibited Content, please contact Silvera’s Manager, Brand and Communications, at [email protected].
Inquiries
Silvera for Seniors welcomes your questions or concerns regarding these Privacy Policies. Inquiries can be directed to Silvera through the Executive Assistant to Silvera’s CEO at 403-276-5541 or [email protected]
You may contact the Office of the Information and Privacy Commissioner of Alberta (OIPC) if you have additional questions or concerns about Silvera’s privacy practices.